Shipping policy

SHIPPING POLICY

Thank you for shopping with Lumé Beauty! We’re committed to getting your beauty essentials to you as quickly and safely as possible.

Processing Time
Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive tracking information by email.

Shipping Time
Estimated delivery is typically 7–15 business days after processing. Delivery times may vary depending on your location, carrier delays, holidays, weather, or other circumstances outside of our control.

Tracking Your Order
Once tracking information becomes available, it will be sent to the email address provided at checkout. Please allow a few days for tracking information to update.

Multiple Packages
If your order contains multiple items, they may occasionally arrive in separate packages and at different times.

Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order. Lumé Beauty is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.

Lost or Delayed Packages
If your package is significantly delayed or you experience an issue with your delivery, please contact us and we will do our best to help resolve the issue.

Questions?
For questions regarding your order or shipping, please contact us at support@shoplumebeauty.com.